Last updated: July 21, 2026
These Terms & Conditions govern access to the VouSseka website and purchases made through the store. By using the website or placing an order, you agree to these Terms and to the policies linked below. Mandatory consumer rights that apply in your location are not excluded or reduced.
1. About VouSseka
VouSseka offers tarot-inspired crystal jewelry and related editorial content. In these Terms, “VouSseka,” “we,” “us” and “our” refer to the operator of the VouSseka online store.
Contact email: m72616107@gmail.com
Postal correspondence address:
Attn: 沐清
Room 1628, 3/F, Pang Kwong Building
59 Hung To Road
Kwun Tong, Kowloon
Hong Kong
2. Eligibility and Account Information
You must have legal capacity to enter into a purchase contract in your jurisdiction. You are responsible for providing current, complete and accurate account, billing, delivery and contact information.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, except where applicable law provides otherwise.
3. Product Information
We aim to present product descriptions, photographs, dimensions, materials, fit guidance and care information accurately. Natural crystals can vary in colour, clarity, pattern, inclusions and surface character. Screen settings and lighting can also affect how colour appears.
Product photographs are illustrative of the listed design and materials. Any material variation, sizing option or included component should be confirmed on the relevant product page before purchase.
4. Tarot Symbolism and Editorial Content
VouSseka jewelry and editorial content may draw from tarot symbolism, archetypes and reflective ritual practices. This content is provided for cultural, creative, educational and personal reflection purposes. It is not medical, psychological, legal, financial or professional advice; it does not diagnose conditions, predict events or guarantee a spiritual, emotional or practical result.
5. Prices, Payment and Taxes
Prices and available payment methods are displayed at checkout. You authorise the selected payment provider to process the amount shown before order submission.
VouSseka is responsible for customs duties, import taxes and standard local handling charges for international customer orders. These charges are included or settled by VouSseka and are not payable separately by the customer. If a carrier or customs authority requests payment, contact VouSseka before paying so we can review and arrange settlement.
If pricing or product information contains an obvious error, we may contact you before fulfilment to confirm the correct information or cancel and refund the affected order.
6. Orders and Acceptance
Submitting an order is an offer to purchase. An order is accepted when VouSseka sends an order confirmation or begins fulfilment, subject to payment approval and product availability.
We may refuse or cancel an order where reasonably necessary because of suspected fraud, payment failure, inaccurate information, legal restrictions, product unavailability or an obvious pricing error. If payment has been collected for a cancelled order, the affected amount will be refunded.
7. Shipping, Delivery, Returns and Refunds
Shipping times, delivery estimates, customs duties, import taxes, returns, exchanges, damaged-order reporting and refunds are governed by the current Shipping & Returns policy. VouSseka pays the customs duties, import taxes and standard local handling charges stated in that policy. Delivery estimates are not guaranteed arrival dates.
8. Custom Products and Services
Sizing and personalisation information supplied for a custom item must be reviewed carefully before submission. Once production or resizing has begun, a customised item may not be eligible for a change-of-mind return, except where applicable law requires otherwise.
Where a digital, consultation or ritual service is offered, its product or service page must state the scope, format, price, preparation requirements, cancellation terms and any applicable start date. A service is reflective and informational; it does not guarantee an outcome. Where required by law, immediate performance will begin only after the customer gives the necessary express request or consent and acknowledges any effect on withdrawal rights.
9. Intellectual Property
The website’s original text, photography, graphics, logos, layouts and other brand content are owned by or licensed to VouSseka and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial shopping and information purposes. You may not reproduce, distribute, modify, scrape, sell or commercially exploit protected content without prior written permission.
10. Reviews, Messages and Submitted Content
If you submit a review, photograph, message or other content, it must be truthful, lawful and your own or properly authorised. Do not submit confidential information, unlawful material, misleading claims, abusive content or content that infringes another person’s rights.
VouSseka will not present brand-authored content as customer feedback. Reviews may be moderated for relevance, privacy, unlawful content and authenticity, but lawful criticism will not be altered to misrepresent the reviewer’s view.
11. Third-Party Services and Links
The store may rely on Shopify, payment providers, delivery carriers and other service providers. Third-party websites and services are governed by their own terms and privacy notices. VouSseka is not responsible for third-party content or services outside our reasonable control, subject to applicable law.
12. Privacy and Cookies
Personal information is handled in accordance with the current Privacy Policy and applicable customer-privacy settings.
13. Prohibited Uses
You may not use the website to break the law, infringe rights, transmit malicious code, interfere with security, collect personal information without authority, submit false order information, conduct fraudulent activity or place an unreasonable load on the service.
14. Availability and Website Changes
We may update products, content, functions and these Terms. We do not promise that the website will be uninterrupted or error-free. Material changes will apply from the stated update date and will not retroactively remove rights already attached to a completed purchase.
15. Disclaimer and Liability
Nothing in these Terms excludes liability or consumer remedies that cannot lawfully be excluded. To the maximum extent permitted by law, VouSseka is not responsible for indirect or consequential loss that was not reasonably foreseeable when the contract was formed.
The website and its editorial symbolism are not a substitute for professional advice. Customers remain responsible for deciding whether a product’s materials, dimensions and use are suitable for them.
16. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, without limiting mandatory consumer protections or the right to bring a claim in another forum where those rights cannot lawfully be waived.
17. Severability and Waiver
If any provision is found unenforceable, the remaining provisions continue to apply. A failure to enforce a provision on one occasion is not a waiver of that provision or any other right.
18. Changes to These Terms
The current version is published on this page with its last-updated date. Please review it before placing an order.
19. Contact
Questions about these Terms can be sent to m72616107@gmail.com or through the Contact page.